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Terms of Service

1. Introduction and Acceptance

1.1 These Terms and Conditions ("Terms") form a legally binding agreement between you ("you", "your", or the "user") and Nibbler, a sole proprietorship (enskild firma) registered in Sweden, whose registered address is Majorsgatan 5, 96136, Boden, Sweden ("Nibbler", "we", "us", or "our").

1.2 These Terms govern your access to and use of the Nibbler mobile application, the website at getnibbler.com, and all related features, content, and services (together, the "Service").

1.3 By downloading, accessing, registering for, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Service.

1.4 If you are using the Service on behalf of another person, you confirm that you are authorised to accept these Terms on their behalf.

2. Definitions

In these Terms:

3. Eligibility and Accounts

3.1 Minimum age. You must be at least 16 years old to use the Service, or older if a higher minimum age of digital consent applies in your country of residence. If you are under the age of 18, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3.2 Registration. To use the Service you must create an Account using one of the supported sign-in methods (email and password, Google Sign-In, or, on iOS, Apple Sign-In). You agree to provide accurate, current, and complete information and to keep it up to date.

3.3 Account security. You are responsible for safeguarding your login credentials and for all activity that occurs under your Account. You must notify us promptly at hello@getnibbler.com if you suspect any unauthorised use of your Account. We are not liable for any loss arising from unauthorised use of your Account that results from your failure to keep your credentials secure.

3.4 One person per Account. Accounts are personal to you. You may not share, sell, or transfer your Account to anyone else.

4. Description of the Service

4.1 Nibbler is an AI-powered learning companion that transforms content you provide into a daily learning experience. The Service may include, depending on your tier:

4.2 The Service evolves. Features may be added, changed, limited, or removed over time. Certain features are available only on certain platforms or tiers, and some features described in our marketing may be released progressively.

4.3 Tier limits. The Free Tier and Premium have different limits (for example, on the number of items you may upload, how long bite history is retained, and which features are available). These limits are described in the app and may be updated from time to time.

5. Your Content and Uploads

This section is important. Please read it carefully.

5.1 You retain ownership. As between you and Nibbler, you keep all rights you hold in your User Content. We do not claim ownership of your User Content.

5.2 Your responsibility and warranty. You are solely responsible for your User Content. By uploading or providing any User Content, you represent and warrant that:

(a) you own the User Content or have all necessary rights, licences, and permissions to upload it and to use it in connection with the Service;

(b) your upload and use of the User Content within the Service is for your own personal, private, individual learning, and not for any public, commercial, or distribution purpose;

(c) the User Content does not infringe or violate any third party's intellectual property rights, privacy rights, or other rights, and does not breach any law, contract (including the terms of sale or licence under which you obtained a book, article, or other material), or these Terms; and

(d) the User Content does not contain anything unlawful, harmful, or prohibited under Section 7.

5.3 Private use only. The Service is designed for private, personal use of your own materials. Nibbler does not publish, share, sell, syndicate, or otherwise distribute your User Content to other users or to the public. You agree not to use the Service to reproduce, distribute, or share copyrighted material in violation of the rights of the rightsholder.

5.4 Licence to operate the Service. Solely to provide, maintain, secure, and improve the Service for you, you grant Nibbler a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, process, analyse, reformat, and create derived data and embeddings from your User Content, and to generate Generated Content from it. This licence exists only so that we can operate the Service for you and ends when your User Content is deleted from the Service, except for backups retained for a limited period and anything we must retain by law.

5.5 Processing by third parties. To deliver core features, your User Content is processed by trusted third-party providers, including AI model providers, cloud hosting and storage providers, vector-search providers, and content-embedding providers. By using the Service you consent to this processing. The categories of providers and how your data is handled are described in our Privacy Policy.

5.6 Storage location and security. We store uploaded files using third-party cloud infrastructure. We take reasonable technical and organisational measures to protect your User Content, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5.7 Deletion. You may remove eligible User Content in accordance with the features available in your tier. Removing content or deleting your Account will remove your User Content from active systems, subject to reasonable backup retention and any legal retention requirements.

6. Copyright and Notice-and-Takedown

6.1 Nibbler respects intellectual property rights and expects users to do the same.

6.2 The Service operates on a user-supplied, private-file model: users provide their own materials for their own private use. Nibbler does not select, host publicly, or distribute third-party catalogues of copyrighted works.

6.3 Reporting infringement. If you believe that content within the Service infringes your copyright or other rights, please contact us at hello@getnibbler.com with: (a) a description of the work you claim has been infringed; (b) enough information for us to locate the material; (c) your contact details; and (d) a statement that you have a good-faith belief that the use is not authorised. We will review valid notices and take appropriate action, which may include removing content and, where appropriate, suspending or terminating repeat-infringer Accounts.

7. Acceptable Use

7.1 You agree not to:

(a) upload or provide any content that is unlawful, infringing, defamatory, obscene, hateful, harassing, or that violates the rights of others;

(b) upload content you do not have the right to use, or use the Service to circumvent copyright protections or distribute pirated material;

(c) use the Service for any unlawful purpose or in violation of any applicable law or regulation;

(d) reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by law;

(e) copy, modify, distribute, sell, sublicense, or create derivative works of the Service or its content (other than your own User Content);

(f) interfere with, disrupt, overload, or attempt to gain unauthorised access to the Service, our systems, or other users' accounts;

(g) use any automated means (bots, scrapers, etc.) to access the Service except as expressly permitted by us;

(h) attempt to extract, scrape, or replicate the underlying models, prompts, or training data used by the Service;

(i) use the Service to build or train a competing product or service; or

(j) misuse the AI features, including attempting to make them produce unlawful, harmful, or infringing output.

7.2 We may investigate suspected breaches of this Section and take any action we consider appropriate, including removing content and suspending or terminating Accounts.

8. AI-Generated Content and No Professional Advice

8.1 AI output may be imperfect. The Service uses artificial intelligence to generate insights, prompts, quizzes, and chat responses. AI systems can produce information that is inaccurate, incomplete, outdated, or misleading. Generated Content is provided for general learning and self-improvement purposes only, and you should not rely on it as a sole source of truth.

8.2 Not professional advice. Generated Content is not professional advice. Nibbler does not provide medical, mental-health, psychological, legal, financial, career, relationship, or other professional advice. Nothing in the Service creates a professional relationship of any kind. Always seek the advice of a qualified professional regarding any decision that may affect your health, finances, legal position, or wellbeing. If you are experiencing a medical or mental-health emergency, contact your local emergency services.

8.3 Your judgement. You are responsible for how you use Generated Content. Any actions you take based on the Service are at your own discretion and risk.

8.4 Content boundaries of Chat. The Chat with Nibbler feature is designed to respond using only your uploaded content. Despite our efforts, automated systems may occasionally behave unexpectedly, and we do not warrant that responses will always remain strictly within your uploaded content or be free of error.

9. Subscriptions, Free Trial, Billing, and Cancellation

9.1 Tiers. The Service offers a Free Tier and a paid Premium subscription. Current Premium pricing is:

Prices may vary by region, currency, applicable taxes, and App Store conversion, and may change as described in Section 9.8. The prices displayed at the point of purchase in your App Store are the prices that apply to you.

9.2 Free trial. When you register, you automatically receive 7 days of Premium access at no cost. No payment details are required to start the trial, and you are not charged anything to begin it. When the 7-day period ends, if you have not purchased a Premium subscription, your Account automatically continues on the Free Tier with its applicable limits — your access is not interrupted. You will only be charged if you actively choose to purchase a Premium subscription, in which case Sections 9.3 to 9.5 apply from the date of purchase.

9.3 Billing through the App Store. Premium subscriptions are sold and billed through the App Store from which you downloaded the app (Apple App Store or Google Play). Payment is charged to your App Store account. Your purchase is also subject to the App Store's own terms and payment rules, which apply in addition to these Terms.

9.4 Auto-renewal. Subscriptions automatically renew for successive periods (monthly or annually) at the then-current price unless you cancel at least 24 hours before the end of the current period. Your App Store account will be charged for renewal within 24 hours before the end of the current period.

9.5 Managing and cancelling. You can manage or cancel your subscription at any time through your App Store account settings (not within the Nibbler app). Cancellation takes effect at the end of the current billing period, and you will retain Premium access until then. Deleting the app does not cancel your subscription.

9.6 Effect of cancellation or downgrade. When Premium ends, your access to Premium features will stop and your Account will revert to the Free Tier, including any Free Tier limits (for example, on uploads, history, and access to Quiz, Chat, and the saved-bite library). Content or data tied to Premium features may become inaccessible while you are on the Free Tier.

9.7 Taxes. Prices may be exclusive or inclusive of applicable taxes depending on your region; the App Store determines and collects any taxes due.

9.8 Price changes. We may change subscription prices and the features included in each tier. Where required by law, we will give you advance notice of price changes affecting an existing subscription, and such changes will take effect at your next renewal. If you do not agree to a price change, you may cancel before it takes effect.

10. Refunds and Consumer Rights

10.1 App Store policies. Because purchases are processed by the App Store, refunds are generally handled by Apple or Google in accordance with their policies. We do not directly process App Store payments and may be unable to issue refunds ourselves. Please direct refund requests to the relevant App Store.

10.2 EU/EEA right of withdrawal. If you are a consumer in the EU or EEA, you may have a statutory right to withdraw from a purchase of digital content or services within 14 days. However, for digital services that begin immediately, you may be asked to expressly consent to immediate performance and to acknowledge that you lose your right of withdrawal once performance has begun. Where you have done so and the service has started, the 14-day withdrawal right may no longer apply.

10.3 Statutory rights preserved. Nothing in these Terms limits or excludes any rights you have as a consumer under mandatory laws of your country of residence, including Swedish and EU consumer-protection law. Where these Terms conflict with mandatory consumer rights, those rights prevail.

11. Nibbler's Intellectual Property

11.1 The Service, including the Nibbler app, website, software, design, user interface, text, graphics, the "Nibbler" name and logo, and the Nibbler cat mascot and its likeness, are owned by Nibbler or its licensors and are protected by intellectual property laws.

11.2 Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the app on a device you own or control, solely for your personal, non-commercial use.

11.3 Except for this licence and your rights in your own User Content, no rights are granted to you. You may not use our trademarks, branding, or the Nibbler mascot without our prior written permission.

11.4 Feedback. If you send us suggestions or feedback about the Service, you grant us a free, perpetual, irrevocable right to use it without obligation to you.

12. Third-Party Services

12.1 The Service relies on and integrates with third-party services, including App Stores, authentication providers, payment infrastructure, AI model providers, cloud hosting and storage, and analytics providers. Your use of those services may be subject to their own terms and privacy policies.

12.2 We are not responsible for the acts, omissions, content, or policies of third parties, or for any third-party links accessible through the Service.

12.3 Apple-specific terms. If you download the app from the Apple App Store, you acknowledge that these Terms are between you and Nibbler only, not Apple; that Apple has no obligation to provide support or maintenance for the app; and that Apple is a third-party beneficiary of these Terms entitled to enforce them against you. Equivalent terms apply to Google Play where relevant.

13. Privacy and Data Protection

13.1 Your privacy matters to us. Our Privacy Policy explains how we collect, use, store, and protect your personal data, including User Content, and describes the third-party providers involved in processing it.

13.2 We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish law. By using the Service, you acknowledge that you have read our Privacy Policy. Please review it at getnibbler.com/privacy.

14. Push Notifications and Communications

14.1 With your permission, the Service sends push notifications, such as your daily bite delivery, streak reminders, and reflection nudges. You can control or disable notifications in your device settings.

14.2 We may also send you service-related communications (for example, about your Account, security, or material changes to the Service or these Terms). Where required by law, we will obtain your consent before sending marketing communications, and you may opt out of marketing at any time.

15. Service Availability and Changes

15.1 We aim to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. The Service may be unavailable due to maintenance, updates, technical issues, or factors outside our control.

15.2 We may modify, suspend, or discontinue all or part of the Service at any time. Where a change materially reduces the core functionality of a paid subscription, we will act in accordance with applicable law and your consumer rights.

16. Disclaimers

16.1 To the maximum extent permitted by law, the Service and all content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

16.2 We do not warrant that the Service will meet your requirements, that Generated Content will be accurate or reliable, that defects will be corrected, or that the Service is free of harmful components.

16.3 Nothing in this Section limits any warranty or right that cannot be excluded under the mandatory law of your country of residence.

17. Limitation of Liability

17.1 To the maximum extent permitted by law, Nibbler and its founders, employees, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service.

17.2 To the maximum extent permitted by law, our total aggregate liability to you for all claims relating to the Service in any 12-month period will not exceed the greater of (a) the total amount you paid to us (or via the App Store for the Service) in that period, or (b) EUR 100.

17.3 Mandatory exceptions. Nothing in these Terms excludes or limits our liability where it cannot lawfully be excluded or limited, including for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited under mandatory consumer-protection law. If you are a consumer, your statutory rights are not affected by this Section.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Nibbler and its founders, employees, and providers from any claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising out of or related to: (a) your User Content; (b) your breach of these Terms; (c) your violation of any law or third-party right, including intellectual property rights; or (d) your misuse of the Service. This Section does not apply to the extent a claim results from our own breach or negligence, and it does not limit your statutory consumer rights.

19. Suspension and Termination

19.1 By you. You may stop using the Service and delete your Account at any time. You can cancel any subscription via the App Store as described in Section 9.

19.2 By us. We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, if required by law, or to protect the Service, other users, or third parties. Where reasonable and lawful, we will give you notice.

19.3 Effect of termination. On termination, your right to use the Service ends. Sections that by their nature should survive (including those on User Content responsibility, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive termination.

20. Changes to These Terms

20.1 We may update these Terms from time to time. When we make material changes, we will update the version number and effective date and, where required, notify you through the Service or by other reasonable means.

20.2 Changes take effect when posted, or on a later date if stated. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you should stop using the Service.

21. Governing Law and Jurisdiction

21.1 These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles.

21.2 The courts of Sweden will have jurisdiction over any dispute arising from these Terms or the Service. However, if you are a consumer resident in the EU/EEA, you benefit from any mandatory protections of the law of your country of residence, and you may be entitled to bring proceedings in the courts of your home country.

22. Dispute Resolution

22.1 Let's talk first. If you have a concern, please contact us at hello@getnibbler.com so we can try to resolve it informally.

22.2 EU Online Dispute Resolution. If you are a consumer in the EU, you may also submit disputes to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

23. General

23.1 Entire agreement. These Terms, together with the Privacy Policy and any terms presented at the point of purchase, form the entire agreement between you and Nibbler regarding the Service.

23.2 Severability. If any provision is found unenforceable, the remaining provisions remain in full effect.

23.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

23.4 Assignment. You may not assign your rights under these Terms without our consent. We may assign our rights and obligations, for example in connection with a merger, acquisition, or sale of assets, in accordance with applicable law.

23.5 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

23.6 Language. These Terms are provided in English. Any translation is for convenience only; in case of conflict, the English version prevails, except where mandatory local law requires otherwise.

24. Contact Us

If you have questions about these Terms, you can reach us at:

Effective date: 21 June 2026

Last updated: 21 June 2026